Lumera Jewels is committed to protecting your privacy. Any personal information you provide while using our website will only be used in accordance with this policy.

In this policy:

• “We, Us, Our” refers to Lumera Jewels
• “You, Yours” refers to our customers and website visitors

What We Collect

We collect personal information only when necessary, such as during a purchase or order. This may include:

• Name, billing/shipping address, email, phone number
• Payment information (credit card number, expiration date)

We may also collect:

• Demographics (postcode, preferences, interests)
• IP address and browsing data
• Survey or promotional feedback

How We Use Your Information

We use the information to:

• Maintain internal records
• Improve our products, services, and website experience
• Send promotional emails about products, offers, or events (you can opt-out anytime by emailing info@lumerafinejewellery.com

Your IP address may be used to:

• Diagnose server issues
• Analyze traffic and trends
• Protect against credit fraud

Compliance With Law & Fraud Protection

We may collect or share information as required by law or to investigate/prevent fraud, illegal activities, or safety threats. This may include sharing information with relevant authorities or companies for credit fraud protection.

Sharing Information With Third Parties

We may share personal information only when necessary, such as:

• With delivery agents for shipping
• With web hosting, fulfillment, or payment processing companies
• With jewelers, assemblers, or marketing service providers

Third parties are only allowed to use your information to perform the required service and nothing else.

Business Transfers

In case of a merger, sale, acquisition, or bankruptcy, personal information may be transferred as part of the business assets.

International Transfers

Information collected may be stored or processed in other countries where Lumera Jewels or its affiliates operate. By using the website, you consent to such transfers.

Cookies

• Cookies help us analyze web traffic and tailor the website to your preferences.
• We use cookies for statistical analysis and to improve your experience.
• You can choose to accept or decline cookies via your browser settings.

Third-party advertising may also use cookies or web beacons to deliver anonymous information and ads.

Links to Other Sites

Our website may link to third-party websites. Lumera Jewels is not responsible for their privacy practices. We recommend reviewing the privacy policies of any external sites you visit.

Security

We use a combination of technology, procedures, and organizational measures to protect your personal information, including:

• Secure servers with limited access
• SSL encryption for sensitive information like credit card data

Controlling Your Personal Information

You can manage your personal data as follows:

• Opt-out of direct marketing by selecting the option in forms or emailing info@lumerafinejewellery.com
• We will not sell, lease, or distribute your personal information without your permission, except as required by law
• You may choose to receive third-party promotional information only if you consent