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Frequently Asked Questions
Find answers to common questions about our jewelry collections, shipping, and care instructions.
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Our jewelry is crafted from premium materials including 14K and 18K gold, platinum, and ethically sourced diamonds and gemstones. Each piece is carefully selected to ensure the highest quality and lasting beauty.
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Yes, we ship worldwide. Shipping times and costs vary by location. All international orders are fully insured and require a signature upon delivery for your security.
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We offer a 30-day return policy on all non-custom pieces. Items must be in original condition with all packaging and certificates. Custom and engraved pieces are final sale.
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Store pieces separately in soft pouches, avoid contact with chemicals and cosmetics, and clean regularly with a soft cloth. We recommend professional cleaning annually for diamond pieces.
